FAQ
1. Where do you ship to?
We ship worldwide! Whether you're in the US, Europe, Australia, or beyond — we’ll get your glow delivered right to your doorstep.
2. How long does shipping take?
Processing time is typically 1–3 business days.
3. Can I track my order?
Absolutely! Once your order ships, you’ll receive a confirmation email with your tracking number and a link to track your package in real time.
4. What should I do if I haven’t received my order?
If your order is delayed or the tracking hasn't updated in a while, don’t worry — we’ve got you! Just email us at sehuin.sh@gmail.com and we’ll look into it right away.
5. Do you offer refunds or returns?
Yes, we do. If your item arrives damaged or you’re not satisfied, please reach out to us within 7 days of delivery. You can view our full Return Policy on our website or email us directly at sehuin.sh@gmail.com for assistance.
6. What if I entered the wrong address?
If you entered an incorrect shipping address, contact us as soon as possible at sehuin.sh@gmail.com. If your order hasn’t shipped yet, we’ll do our best to update the address.
Still have questions?
No problem — we’re happy to help!
📧 Email us at sehuin.sh@gmail.com anytime.